Why do your jams seem a bit thinner in texture than what I'm used to?
We don't use pectin, thickeners, stabilizers or extra sugar to thicken our products (that's a good thing!). Therefore, the texture is less viscous than common brands. Keeping your jam refrigerated will make it thicker, and for baking applications, feel free to heat jam with a bit of cornstarch.
What is the shelf life of your jam?
Unopened jars stored in a cool, dark place will last up to one year, according to USDA guidelines. Once opened, we recommend consuming your refrigerated jam within two to three weeks. Remember: No preservatives and minimal sugar (that's a good thing) means eat it quickly!
Do you accept returns?
While we can’t accept returns on our products, we are happy to make things right. Shoot us an email at firstname.lastname@example.org and we will do our best to make you a happy customer!
What is your shipping policy?
Orders are shipped out within one week (but usually sooner), typically via USPS Priority Mail. Some orders may be shipped out via UPS Ground based on weight and location. All orders generally arrive within 1-3 business days. You'll be jammin' in no time.
Are your jams vegan?
Yes! We don’t use any animal products in the production of our jams. They are also made in a gluten free facility. The ingredients are conveniently listed on each jar, but if you have any questions, just ask!
What does small batch mean?
All of the jams are made in low quantity batches, ranging from 300-500 jars. This ensures quality and allows for stronger flavor profiles.
Can I order a different size jam jar?
In addition to our 9 oz. jar, we offer 1.5 oz. mini jars of jam which are perfect for parties, weddings, birthdays, showers, gifts and more. Check out our shop page to see what we have available.
Do you guys sell wholesale?
I have food allergies. Can I consume your products?
All of our jams are made without gluten, nuts, eggs, fish or soy. If you have more questions, please don’t hesitate to leave us a message on our contact page.